Product Client Design Development

In any business relationship between manufacturer and client,  it may be consumer (case example with Apple or Samsung continually developing its range of products annually and relaunching new and improved versions) it is same to be said with business to business clients that we as manufacturer’s listen to their needs based on real life data usage that is collated then assimilated and market research is fed back to us and this data is then converted into design, performance enhancements to physical solutions so that our clientele can reap maximum returns from their investments.

KT has collaborated with host of clients one such specific customer began its operations back in 2012 launching a new service that focussed its business statement in wanting travellers to deposit their leftover foreign change into its terminals,  initially we proposed one of our standard enclosures which could encompass the requirement of paying in cash and coins,  and provide dual screens in which interaction on primary touch monitor coupled with informational advertising for its service via secondary screen. 

The initial 5 terminals installed as a pilot proved to client the service it provides was initially deemed a success to further deploy more units, but with data collected client then altered its requirements which then was handed to us and our design team created a version 2 that embodied those needs and a further 25 machines we purchased for expansion.  Fast forward to present day we are now manufacturing a version 4 which has transitioned into a solution that has seen it assist the client achieve further VC investment and expand its locations to half dozen new locations and client is fast on track to reach its goals and targets a true success story that KT Group has a reputation in not only providing a manufacturing service,  or that we are able to attract businesses to invest in our product designs but more importantly for customer we can selectively turn data into design and innovation that surpasses and supports the customer needs to attract key primary need to attract users to the terminal and then make it simple for not only consumer to use but also for technical support

KT Group has its manufacturing operations in China, but our team of employees each one brings experience to process and provides invaluable insight to the full turnkey solution we provide in from start to finish in a business relationship with our clients who most are long term prospects that continually engage us to think new solutions to their demand requirements from all important key factor that the success is driven to expand the project returns clients investors expect.

Product Spotlight Digital Signage 3 Sided Payment Kiosk

KT Group Ltd a company specializing and internationally renowned in manufacturing specialized kiosk terminal solutions and digital signage machines has developed on behalf of Travelersbox a terminal that combines payment acceptance as well as digital signage advertising a must when your client is working in some of the most prestigious airport locations in the world.

The model still under its factory label D8TB has a impressive footprint measuring 1.5 sq meters which if you consider that the pylon has 3 large screen electronic monitors, as well as a interactive touch monitor plus all the payment components the footfall is quite compact. 

The terminal has further been designed for future safe integration of adding a printing device such as a VKP80II thermo printer from Custom if required but the standard default comes with a MEI SCseries note validater, coin acceptance is handled by the robust and reliable G13 from Crane in this version we have managed to integrate dual G13 validators to expand the acceptance of different coin currencies.

The kiosk also utilizes old fashioned print media advertising by having on each side an area were a poster print can be inserted in a special designed LED light box to enhance the poster print advert. 

KT staff kindly call our terminal the Christmas tree of kiosks as it has an array of functionality and lights.  It has more importantly increased our customers profit retention by increasing the attention of the terminal in situ.  

KT Group 10th Anniversay a decade of success in custom design Part 2

Our companies has gathered and built our success in past 10 years on the acumen we have learned how design can assist our clients to attain more success and achievement and in one recent project which initially started 3 years ago with a client approaching us that they were starting to launch a new business concept that require kioskterminals that were able to accept coins and cash.

Initially the unit the client showed interest in was one of our standardized models,  the C8 a robust curved model which has proven popular with customers certainly has attractive design as well as incorporating easy serviceability so important when in reference to having ability to collect cash inside that it can be done quickly and without having to spend time which could increase cost that is combined in managing a network of terminals that accept old fashioned cash.

Concept of initial unit pictured below

The client proceed with a purchase of 5 pilot terminals,  and with any new venture a pilot is critical to the investor to demonstrate a proof of concept and in this case our client had to be able to demonstrate to its investors that this solution would pay off.    Luckily it did!

After the initial pilot the customer who had regularly visited the terminals in their place of installation to gain better understanding of users and their use of these machines,  the concept was so new in marketplace this tracking took best part of 4 months before the accumulated reserach was studied and the client then returned to us with their findings.  He initiated a further order and expanded it to 25 terminals a so called first mass production run and he had understood he required a more ad space to proliferate and inform the users who were within a large building to gain their attention to the kiosk and what offerings it provided them.

Concept of secondary design we prepared.

Once the initial 25 units placed the client then began his study on performance and noticed that adding an additional larger monitor and top did in increase awareness,   the client who was positioned in locations which in times required potentially to increase turnover to accept other foreign currency expanded two having dual coin slots so that each different coin validator was able to accept two different kinds of foreign currency which also expanded the turnover of these terminals.   Their was a healthy 6 months of research undertaken and data collated and then the client returned a third time,  he had found that he had voluminous increased his turnover but he felt that with the amount of people traffic occuring in this international location their was more that could be achieved which at KT we initially were quizzical that this could be true but during a in-depth Q&A meeting the customer explained to us why there firm of specialists came to this conclusion.  The design was once again re-engineered to the customers wishes and on this occasion we also called in our designer as it required more thought and hence our version 3 was borne.

Concept of third design prepared

Now radically redesign the unit achieved what our specialist client had seen through his in-depth marketing research,  the corridors of which there are many and extremely long in which people traffic went from left - right or viceversa were seeing the terminals from the side and thus when walking past them the majority being the busy men and women they are would walk past these terminals without giving them much attention what our client proposed was to add both digital large sized monitors and traditional poster print advertising to each side of the terminal and therefore these units ended up being labelled internally at KT Group as Christmas trees.

KT Group and alliance partner IDM Lebanon install Internet Kiosks into Beirut Rafic Hariri International Airport

Hong Kong – KT Group was selected, by IDM Lebanon and its client Beirut International Airport, to deploy the KT Model T7 Self Service Kiosk across the Beirut Rafic Hariri International Airport.

The bespoke customized KT Model T7 Kiosks have a single interactive monitor, are fitted with a dual language (English/Arabic) layout metal keyboard and furthermore the design was pimped out with the addition of a customized advertising light-box and silk screen graphic branding which truly enhances the T7 and makes it distinguishable from a distance throughout the Airport Terminal.

 

The KT Model T7 was selected from a number of designs submitted by a wide range of Kiosk Suppliers. Speaking at the launch of the Kiosks, Mr. Gabriel Hayek of IDM said, “We were looking for a high quality Kiosk which was well designed, easily customizable and economically priced.” He went on to say, “The KT Group offered us a product that was manufactured to very high standards, was economically priced, came standard with a Three Years Warranty and the most important part was their flexibility in customizing the unit to our exact needs.”

 

Mr. Kenneth Larsen, Managing Director of the KT Group, when contacted in his office in Istanbul said, “We were absolutely over the moon when IDM informed us that KT had been selected as the supplier of choice. It is a real honor for the KT Group to be a part of this prestigious project, which is one of the first of its kind in the region. We at KT always strive hard to provide a quality product at an economical price and because we are confident of our products, we offer a 3 year warranty on all our Kiosks and very flexible with customer requests for customization.”

 

The 23 KT Model T7 Kiosks have been strategically placed throughout the Airport to provide free internet browsing for all.

KT Group Ltd is a Hong Kong based Kiosk manufacturer. KT Kiosks are based on the European styled manufacturing process, design and quality craftsmanship but manufactured in China. KT Group has since its inception back in 2005 delivered several thousand terminals to a wide spectrum of commercial and government users across the globe and continuously focuses its designs to suit vertical markets within the self service industry. Currently KT is focusing on the development of Bill Payment Machines.

IDM Lebanon is a Lebanese based ISP provider, covering both private and commercial markets and is considered by most as the main provider for internet based solutions and was launched locally in the market back in 1995. Today IDM offers such diverse product solutions as Internet Access across all major platforms, broadband services, website development, corporate SMS and other solutions related to data telecommunications.